Remote Support

Malibu-Blue Computer & Internet Solutions provides three levels of remote support:

  • Per Incident
  • Basic Remote Support
  • Pro Remote Support

Please pick the plan that best suits your individual needs. If you have any quesitons please call or email us. We would be happy to answer any questions you may have.

Problems choosing?
Call or email us and we can help you choose a plan and help with setting you up!

 Remote Support

Please select from the remote support options below. Remote support available from 10:00AM to 5:00PM M-F or by appointment for all remote support options and plans. All Remote Support sessions are subject to technician availability.

Per Incident Remote Support ($49.95)

Pay-as-you go option. Only pay for the individual remote support sessions you need. This option must be selected if you do not already have a quarterly plan in place. If the issue can not be resolved remotely, cost is applied to depot repair at our facility in West Dennis.
   

Quarterly Basic Remote Support Plan ($89.95)

Basic Plan. This plan includes up to 9 Remote Sessions per quarter. Free in-shop (at out facility in West Dennis) Diagnostics if the issue can not be resolved remotely.
   

Quarterly Pro Remote Support Plan ($199.95)

Pro Plan. This plan includes up to 24 Remote Sessions per quarter and up to 3 Scheduled Remote Connections per quarter for Remote Clean, Maintenance, and Updates. Free in-shop (at out facility in West Dennis) Diagnostics and 10% off labor if the issue can not be resolved remotely.
 




Contact Us

support@malibu-blue.com

About Us
Phone:
508.685.7707

775 Main Street,
West Dennis 02670

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All Rights Reserved